Salary up to £31,000 – OTE £34,000

My client is seeking a highly motivated and experienced Senior Parts Advisor to join their team in Newbury, Berkshire. You will be responsible for overseeing a small team, providing exceptional customer service, and ensuring efficient parts operations.

Previous experience as a Parts Advisor is required and I would encourage you to apply if you have Parts and Service Advisor experience and live in the Newbury, Berkshire area!

Key Responsibilities:

• Manage and develop a small team of Parts Advisors, providing guidance, training, and support.
• Efficiently process parts orders and inquiries from both internal and external customers.
• Maintain optimal stock levels and manage parts inventory.
• Utilise DMS systems (Kerridge, Pinnacle, or similar) to accurately manage parts data and processes.
• Collaborate with the After sales Manager to achieve department goals and objectives.
• Provide technical expertise and support to the team.
• Build and maintain strong relationships with customers and suppliers.
• Ensure adherence to dealership policies and procedures.

Required Skills and Experience:

• Minimum of 2 years’ experience in an Automotive Parts department.
• Proven experience in using DMS systems (Kerridge, Pinnacle, or similar).
• Strong leadership and team management skills.
• Excellent customer service and interpersonal abilities.
• Strong organisational and time management skills.
• Attention to detail and accuracy.
• Full UK driving license.

Benefits:

• Competitive salary
• 33 days annual leave including bank holidays
• Overtime pay at 1.5x hourly rate for Saturdays worked (1 in 3)
• Opportunities for career progression
• Employee discounts on products and services

If you are a passionate and results-oriented individual with a strong automotive background, who lives in Newbury, Berkshire and you looking for the next steps in their career – please click to apply!

Consultant: Beckie Gardner
Job Number: 929882 / INDIND

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.