Forwarder
Platinum Recruitment is working in partnership with a transport business of whom have a fantastic service & are well known in the transport & logistics industry & are looking to recruit a Forwarder based in Birmingham, B37.

Why choose our client?
A large freight forwarder who are very well established & well known in the transport industry.

Evolving & always put there people first.

Package

• £35,000
• A full time & permanent role
• Onsite parking

Forwarder – What’s involved?

My client is a freight Forwarder & supplies and combines freight services, information management and added value into integrated solutions. As part of the Group, my client supports the capacity to offer customers one partner to solve their supply chain challenges worldwide.

To ensure adherence to the CAA, TAPA & physical security regulations always.

Ensuring compliance to Health & Safety policies. That housekeeping guidelines are maintained

That HMRC, GDP and IATA regulations are adhered to.

The forwarder is part of the above department/ branch. To provide an excellent customer service experience for our customers including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.

• Completion of end to end forwarding activities as the individual role requires
• Follow strict and time sensitive SOP’s/KPI’s to ensure compliance
• Work closely with internal and external customers
• Focus on customer service
• Use of Next Gen/MS office as requested
• Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
• Month end department compliance
• Customs Entries
• Assist senior forwarders, Supervisor and line manager where required
• Ensure all reports including internal and customer specific are completed within the deadline
• Resolve queries from customers and suppliers
• Ensure Best Practice models are adopted
• Maintain clean desk policy
• Work closely with the Operations manager for Internal and external rates reviews.
• Remain in contact with customers and suppliers to maintain relationships
• To take part in customer reviews when required to build up visibility and relationships with customers.
• Assist sales and management with customer development
• Cost control
• Operate within companies QA system
• Any other tasks as directed by their Supervisor or line manager

If you’re ready to make a lasting impact in a company that values creativity, quality, and a great service we would love to hear from you – apply today!

Consultant: Lisa

Job Number: 931714 / INDCOMMERCIAL

Job Role: Forwarder

Location: Birmingham, B37

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.