Returns Administrator – Be part of a company that values people, offers great benefits, and works from a vibrant central Bournemouth office.

We are currently seeking an experienced Returns Administrator to join our sister company, Platinum Components and take full responsibility for managing all Return Merchandise Authorisation (RMA) processes. This role is ideal for someone who is detail-oriented, organised, and has prior experience in administration, particularly in a returns or logistics environment.

Why apply for this Returns Administrator role?
Because the benefits go way beyond a payslip:

• A contemporary office space (5000 sq ft) located in central Bournemouth with a well-equipped kitchen, shower facilities, chill-out and dining areas.
• Games area featuring a pool table, table tennis, and a PS5.
• Weekly personal training sessions
• Free refreshments including Nespresso coffee, soft drinks, beer and bubbles.
• Regular team building and company social events, including our annual summer boat party.
• Annual Christmas parties (Recent trips include Amsterdam, Paris and Barcelona)
• Flexibility around essential personal appointments and family commitments.
• Discounted scheme for nationwide leisure sites including Alton Towers, Thorpe Park and Legoland + many more
• A healthy breakfast is provided on a Friday.
• Dress down on Fridays.
• Long service awards.
• Workplace pension scheme.
• Professional Employee Assistance programme championing wellbeing.
• Car parking scheme.
• Bike to work scheme.
• Tech scheme.

Key Responsibilities:

• Log all incoming RMA requests and maintain up-to-date records
• Provide and request RMA numbers from suppliers or customers
• Arrange and coordinate return shipping
• Handle and process incoming credit notes
• Communicate effectively with internal teams, suppliers, and customers to resolve return-related queries

What we’re looking for:

• Proven experience in an administrative or returns administration role
• Strong attention to detail and ability to manage multiple tasks
• Excellent communication and organisational skills
• Proficiency with standard office software and systems

If you’re looking for a Returns Administrator role in Bournemouth where your contribution matters, ideas are welcomed, and your workplace genuinely feels like a team, this could be your next great move.

Apply today – we’d love to hear from you.

• Job Number │ COMP7 / INDINTREC
• Location │ Bournemouth
• Role │ Returns Administrator
• Working hours │ 08:30 – 17:30, Monday to Friday. (Flexible hours available, pro-rata pay considered)

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.