Service Controller – Horsham | £28,000 – £30,000 plus bonus and clear progression

We’re recruiting a Service Controller to join a busy and well-established operation in Horsham, offering a salary of £28,000 – £30,000. This is a varied, hands-on role where you’ll be central to coordinating engineers, equipment, and service activity, while benefiting from long-term development and a supportive working environment.

Why apply / What’s in it for you?

• You’ll earn a competitive salary of £28,000 – £30,000

• You’ll enjoy clear progression opportunities within the business

• You’ll benefit from a bonus scheme that rewards your performance

• You’ll gain exposure to a wide range of machinery and service operations

• You’ll work as part of a collaborative, supportive team culture

Key Responsibilities:

In this role, you’ll take ownership of the service function, including:

• Scheduling and allocating work for Field and Workshop Engineers

• Planning and coordinating all PPM and statutory inspections

• Logging, prioritising, and managing breakdowns and defect reports

• Ordering, tracking, and managing spare parts from suppliers

• Keeping the Hire Desk and customers updated on repair progress and downtime

• Maintaining accurate service, maintenance, and compliance records

• Ensuring all work meets Health & Safety and industry standards

• Processing job sheets, checking labour hours, and handling service invoices

What we’re looking for:

To succeed as a Service Controller, you’ll ideally have:

• Experience on the hire or service side of a plant hire business, or a closely related industry

• A background working as a controller within engineering, service, or maintenance operations

• Strong organisational skills with the ability to prioritise effectively

• Confident communication skills when dealing with engineers and customers

If you’re an experienced Service Controller looking for your next step in Horsham, this role offers a salary of £28,000 – £30, plus bonus, stability, progression, and variety. Apply now to be considered for this Service Controller position in Horsham.

Job Number │ 933325 / INDPLANT

Location │ Horsham

Role │ Service Controller

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.